💡 A failed payment will not affect the reservation's status
Even if a payment by a guest fails, the reservation will still flow to Guesty as 'Confirmed' from channels that are instant book, such as Booking.com etc. The status of a reservation (confirmed, cancelled, declined etc.) is not related to the guest's credit card going through or not. This is why AutoMessages can still go out for confirmed reservations go through even if the guest's payment fails.
Guesty's Best Practice is to not send check in instructions upon confirmation, but only a day or so before check-in, to give the user time to ensure payment is collected.
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