Checking if a Booking.com Reservation Is Made Up of Multiple Rooms

A reservation can be made in Booking.com for more than one room within the same multi-unit or complex. This is represented in Booking.com as a single reservation. Guesty separates each room into different reservations. Follow the instructions below to check if a reservation was booked with multiple rooms.

Step by step:

1. Sign in to the Guesty Admin.
2. Open a relevant Booking.com reservation in Guesty.
3. In the top right corner, click Channel Log.
4. Click Link next to the first item in the list.
5. In the code that appears, use Ctrl + F to search for RoomStays.
6. See how many times RoomStays appears in the code.

Note:

This number determines how many reservations exist in Guesty for the one Booking.com reservation.

Tip:

Search for the guest's name in the Guesty Dashboard to view the relevant reservations.